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Noticeboard

Opening on a Wednesday Afternoon.

We will be opening on a Wednesday afternoon from the week starting 4th September 2017, normal working hours, therefore the surgery will close at 6.30pm.

Electronic Prescriptions.

Please see more information under the Latest News Tab to the right.

Friends and Family Test

If you think we offer you a good service,please complete our friends and family survey, under quick links on the right.          

Please read the very important information on Care.Data found under the Latest News Tab and the Care Data Tab on the right.

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TEENAGE SEXUAL HEALTH CLINIC                

The Teenage Clinic is available to all youths aged between 13-24 years who live in Spelthorne and the surrounding area. The clinic runs weekly on a Tuesday afternoon between 3.30 - 6.30pm, last appointment at 6.00pm, no appointment is needed. We offer advice in the strictest of confidence, boys and girls welcome.

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Phlebotomy Clinic

Blood tests are available 4 mornings per week from 7.30am.
Please ask  at reception for details.

INR Clinic

The practice nurses are now running a daily INR clinic please ask your GP if you are a suitable candidate for this clinic.
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   APPOINTMENTS AND PRESCRIPTIONS

Please don't forget to register for appointments/prescriptions on-line. Application forms are available on the website to download or ask at reception.

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TRAVEL VACCINATIONS

Please be sure to book your travel vaccination in the travel clinic at least 6 weeks prior to the departure date. This is a 20 minute appointment with the practice nurse. The travel questionnaire can be completed on line or download and hand into reception.

YELLOW FEVER VACCINATION CENTRE

The surgery is a registered centre for yellow fever vaccinations.  You do not have to be registered with the surgery to use this service.  Please ask at reception or call on 017784 730580 or email us on stanwell.road@nhs.net

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Patient Participation

Patient group report is available on the website under survey report.

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Practice Management

Claire Laing

Practice Manager 

 

Claire is responsible for strategic, financial planning, service development and ensuring the smooth running of the whole practice. She will be able to help you with any administrative or non-medical aspects of your health care and treatment. She is also keen to receive your positive comments and will also deal with any patient complaints.

Laura Sutton

Assistant Practice Manager

Laura oversees the smooth running of reception and supervises the team.

Administration

Chris

Lead Administrator

Chris carries out much of the organisation which underpins patient care. Ensuring that the admin team send letters or reminders for chronic illness management and also ensuring that patient data eg addresses and phone numbers are kept up to date.

Chris is also the point of contact for our carers and keeps the register and information up to date.  If you are a carer or know a patient who is a carer please encourage them to enquire about registering as a carer. Forms are available at reception

Jody

Reception

Our receptionists are usually the first people you meet in the surgery. They will endeavour to help you receive the best possible service from the practice. In order to do this they sometimes need to judge the urgency of your request and may need to ask you a few questions. Please note that the rules of confidentiality apply equally to all practice staff. A brief explanation of your problem may enable them to suggest the right person to advise you, or offer the most suitable appointment.

Jean
Kasia
Jolanta
Val
 
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