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Noticeboard

Christmas Opening Hours

Mon 18th - Fri 22nd December     Normal Opening Hours
Mon 25th & Tue 26th December   Closed
Wed 27th - Fri 29th December     Normal Opening Hours  
Mon 1st January 2018                 Closed
Tues 2nd - Fri 5th January           Normal Opening Hours
Extended Access Clinics

From 22 December 2017 to 3 January 2018 patients unable to book an appointment at their normal GP practice will be offered appointments at Staines Health Centre, Knowle Green, Staines TW18 1XD where Extended Access clinics will be held.  Please note these Extended Access clinic appointments cannot be booked online via Patient Access.   There will be no appointments available on 25 December, 26 December or 1 January 2018.

 

You can also access medical advice from calling NHS111, visiting your local pharmacy, visiting one of our Walk-in-Centres in Woking Community Hospital, Heathside Road Woking, GU22 7HS and Ashford Health Centre, London Road, Ashford, TW15 3FE.

Electronic Prescriptions.
Please see more information under the Latest News Tab to the right.
Friends and Family Test
If you think we offer you a good service,please complete our friends and family survey, under quick links on the right.
          
Please read the very important information on Care.Data found under the Latest News Tab and the Care Data Tab on the right.
 Sexual Health Clinic
There is a sexual health clinic at the surgery every Tuesday from 3.00pm for our registered patients, open to both males and females of any age. Please call reception to book an appointment.            
Phlebotomy Clinic
Blood tests are available 4 mornings per week from 7.30am.
Please ask  at reception for details.
INR Clinic
The practice nurses are now running a daily INR clinic please ask your GP if you are a suitable candidate for this clinic.
 
Appointments and Prescriptions
Please don't forget to register for appointments/prescriptions on-line. Application forms are available on the website to download or ask at reception.

Travel Vaccinations
Please be sure to book your travel vaccination in the travel clinic at least 6 weeks prior to the departure date. This is a 20 minute appointment with the practice nurse. The travel questionnaire can be completed on line or download and hand into reception.
Yellow Fever Vaccination Centre
The surgery is a registered centre for yellow fever vaccinations.  You do not have to be registered with the surgery to use this service.  Please ask at reception or call on 01784 730580 or email us on stanwell.road@nhs.net

Practice Management

Claire Laing

Practice Manager 

 

Claire is responsible for strategic, financial planning, service development and ensuring the smooth running of the whole practice. She will be able to help you with any administrative or non-medical aspects of your health care and treatment. She is also keen to receive your positive comments and will also deal with any patient complaints.

Laura Sutton

Assistant Practice Manager

Laura oversees the smooth running of reception and supervises the team.

Administration

Chris

Lead Administrator

Chris carries out much of the organisation which underpins patient care. Ensuring that the admin team send letters or reminders for chronic illness management and also ensuring that patient data eg addresses and phone numbers are kept up to date.

Chris is also the point of contact for our carers and keeps the register and information up to date.  If you are a carer or know a patient who is a carer please encourage them to enquire about registering as a carer. Forms are available at reception

Jody

Jody is in charge of referrals and medical insurance reports. Please ask for Jody if you have any queries regarding this. If Jody is unavailable then please ask for Kasia as she can also assist you.

Reception

Our receptionists are usually the first people you meet in the surgery. They will endeavour to help you receive the best possible service from the practice. In order to do this they sometimes need to judge the urgency of your request and may need to ask you a few questions. Please note that the rules of confidentiality apply equally to all practice staff. A brief explanation of your problem may enable them to suggest the right person to advise you, or offer the most suitable appointment.

Jean
Kasia
Jolanta
Val
Marion
Sam
 
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