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Noticeboard

Opening on a Wednesday Afternoon.

We will be opening on a Wednesday afternoon from the week starting 4th September 2017, normal working hours, therefore the surgery will close at 6.30pm.

Electronic Prescriptions.

Please see more information under the Latest News Tab to the right.

Friends and Family Test

If you think we offer you a good service,please complete our friends and family survey, under quick links on the right.          

Please read the very important information on Care.Data found under the Latest News Tab and the Care Data Tab on the right.

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Teenage Sexual Health Clinic Suspended

Please see more information under the latest news tab.               

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Phlebotomy Clinic

Blood tests are available 4 mornings per week from 7.30am.
Please ask  at reception for details.

INR Clinic

The practice nurses are now running a daily INR clinic please ask your GP if you are a suitable candidate for this clinic.
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   APPOINTMENTS AND PRESCRIPTIONS

Please don't forget to register for appointments/prescriptions on-line. Application forms are available on the website to download or ask at reception.

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TRAVEL VACCINATIONS

Please be sure to book your travel vaccination in the travel clinic at least 6 weeks prior to the departure date. This is a 20 minute appointment with the practice nurse. The travel questionnaire can be completed on line or download and hand into reception.

YELLOW FEVER VACCINATION CENTRE

The surgery is a registered centre for yellow fever vaccinations.  You do not have to be registered with the surgery to use this service.  Please ask at reception or call on 017784 730580 or email us on stanwell.road@nhs.net

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Patient Participation

Patient group report is available on the website under survey report.

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Comments & Complaints

good_ratingsWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager and she will deal with your concerns appropriately. Further written information is available on the complaints procedure from reception.

We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.

Ombudsman Services

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.

 
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