Repeat prescription requests:
As from 26th February 2018, the turnaround time for a repeat prescription will be 3 working days.
Extended Access Clinics in Spelthorne
From 27th January 2018 to 31st March 2018 patients unable to book an appointment at their normal GP practice will be offered appointments at Knowle Green Medical Centre, Staines and Sunbury Health Centre, Green Street, Sunbury where Extended Access clinics will be held. Please note these Extended Access clinic appointments cannot be booked online via Patient Access. To cancel a bookedappointment at these clinics please callKnowle Green MC on 07814 155684 and Sunbury HC on 07980 689174.
You can also access medical advice from calling NHS111, visiting your local pharmacy, visiting one of our Walk-in-Centres in Woking Community Hospital, Heathside Road Woking, GU22 7HS and Ashford Hospital Site, London Road, Ashford, TW15 3FE.
Parents with young children can also download the HANDi App (from Google Play or Appstore), which was developed to provide advice and support to if their children have symptoms of common childhood illnesses and give parents confidence in dealing with minor conditions themselves at home or the most appropriate place to seek support.
Teenage Sexual Health
Please see information below for the nearest sexual health clinics.
Telephone 020 3317 5252 (Mon-Fri 9am-5pm)
Training Practice Information
Please see link for more information regarding our Registrar and FY2 Doctor
Wellbeing Prescribing in Spelthorne
Wellbeing prescribing is about linking people up to activities in the community that they might benefit from. There is increasing evidence to support the use of social interventions for people experiencing a range of common health and social problems.
If this is something that interests you, a family member of friend then please discuss with your G.P who can then refer you.
IAPT Self Referral
Please see attachment for details on self referring for psychological therapy and support: iapt self referral.
We are a registered Yellow Fever Vaccination Centre. You do not have to be registered at this Surgery to use the service, please ask at Reception for more details.
All patients have been assigned a usual G.P. Please ask at Reception to find out who your allocated usual G.P is.
Maternity Self Referral
If you know you are pregnant you can now self refer directly to Ashford & St Peter's maternity department. Please select 'pregnancy care planner' on the right of the screen under Further Information and you will find the link provided.
Electronic Prescription Service
Please sign up to the electronic prescription service, forms are available from reception. This service means that your GP will be able to send your prescription directly and electronically to your nominated Pharmacy.
As we are now a training Practice, it means that fully-qualified doctors, who have usually completed their 4 years of training in hospital medicine. Can spend up to eighteen months working in a practice to develop their skills in general practice.
What is a GP Trainees?
This is a qualified doctor who has decided to embark on a career in general practice, much like a surgeon orphysician in the hospital. Like these doctors part of their training involves them spending a total of 18 monthsworking at a teaching practice. This is usually divided into a 6 month and 12 month attachment.
How much experience do they have?
By the time you see a GP trainee they will have spent at least 5 years at medical school to qualify as a doctor.Then they will have done 2 years working in hospitals (previously known as “house jobs”. They will then start a 3 year training programme to become a GP, during which they will spend 18 months in a training practice. Often the GP trainee will have more up to date knowledge on hospital treatment and service than we do as they have just come from a hospital job. So by the time you see this doctor they may well have been working as a doctor for 4 years.
Why do they have to ask other GPs in the practice for advice?
There is a vast difference in the range and types of clinical cases and patients seen in general practice compared to hospital medicine. In a surgical job at the hospital a doctor will only see surgical cases every day, in general practice an average surgery may consist of a general medical case, then an ill child, then patient with a skin rash then a patientwith depression etc. So there is a wide variety which can be quite challenging when you start in general practice. The GP trainees are encouraged to ask for help whenever they want for your safety and benefit so please be patient, one day these doctors will also be competent GPs!
F2 Doctors (The Foundation Programme)
The Foundation Programme is a two year period of supervised clinical practice for qualified doctors. It is the period of training between someone completing a medical degree and going on to higher training in a medical speciality. The foundation programme consists of a series of clinical posts that are put together to ensure that Foundation Doctors gain relevant skills and experience. Most doctors in their second year of foundation training (F2) have a post in General Practice. The post allows the F2 doctor to follow patients through the entire patient experience, from the presentation of acute and chronic illness, through to investigation, diagnosis and management. All F2 doctors have completed a medical degree and 12 months of clinical experience.
Consultations with F2 Doctors
You may see an F2 doctor either on their own or with another doctor. A GP at this practice will ensure that the F2 doctor is practicing safely and will provide help and support when required. They will also be working with the F2 to ensure that they gain all they can from the learning opportunities presented in this practice.
The practice supports F2 training but you can decline to be seen by an F2 doctor without having to give a reason and your care will not be affected in any way. If you would prefer not to see an F2 doctor please inform the receptionist.
Care.Data - Important Information Please Read
Important Changes to the way your Personal Data is Handled
Under a new scheme called care.data, your GP will soon be required to
supply confidential information from your medical records to a central
database at the Health and Social Care Information Centre (HSCIC).
Details from your medical record will be extracted in a form that can identify you –including your NHS number, date of birth, postcode, gender and ethnicity – as well as your medical diagnoses (including cancer and mental health), their complications, referrals to specialists, your prescriptions, vaccinations and screening tests, your family
history, your blood test results, your body mass index and your smoking/alcohol habits.
The information uploaded will be used for purposes other than your direct medical care and the intention is to make it available – with some of the identifying information removed, but not always – to organisations outside of the NHS including universities,
commercial companies, medical researchers and ‘information intermediaries’.
Your practice has no choice but to allow HSCIC to extract this information and once your data has been extracted, your GP cannot control or protect how that information is used, shared or who has access to it. But you do have a choice: YOU HAVE THE RIGHT TO OPT OUT.
The NHS Constitution says that patients can simply instruct their doctor or GP practice to stop the transfer of information from their own medical record, and information from the records of those for whom they are legally responsible, e.g. children. You don’t have to make an appointment to do this – you can write a letter, your practice may have a form to sign (see below) or you can ask at reception about “opting out of care.data”.
Official information is somewhat limited; the ‘Better information means better care’ leaflet that may have dropped through your letterbox does not even mention care.data. Hampshire GP Dr Neil Bhatia provides more information at www.care-data.info and you can download opt out leaflets, letters and forms from www.medconfidential.org
If you do nothing – i.e. you do not opt out – then your medical information will be extracted and uploaded to HSCIC monthly from March 2014. Once uploaded, you will not be able to get this data deleted. So if you want to opt out, you need to act NOW.
FREE NHS HEALTH CHECK
Everyone is at risk of developing heart disease, stroke, diabetes or kidney disease. The good news is that these conditions can often be prevented - even if you have a history of them in your family. Have your free NHS Health Check and you will be better prepared for the future and be able to take steps to maintain or improve your health.
If you are between the ages of 40 - 74 and you have not been diagnosed with any of the above you will be invited for a Health Check.
For more information please ask at reception or visit www.nhs.uk/nhshealthcheck